FAQ

When do I receive the tickets?

The organization of the event usually sends the tickets two weeks before the event. In most cases, these are e-tickets. These will be sent by e-mail. Paper tickets are sent via postal services to your home address.
When you order several seats in one order, it's always guaranteed to be located together.
No, the trip cannot be canceled after payment. To keep prices low, the services are non-refundable. We therefore strongly recommend cancellation insurance.
In general we offer a standard package, but we can make slight adjustments. Please contact us by mail.
Yes. If you would like separate rooms this will incur an additional charge. Please contact us for further details.
To keep costs low, we do not provide tour guides on location. Please know that we do provide accurate information to get you to the circuit.
We work with a ‘no-frills’ concept. For example, there is no accompanying tour guide. Our package also includes a simple, but good hotel. As a experienced company, we have managed to get the best deals at our suppliers.
We want our customers to have the best experience possible when booking with us, but we understand sometimes things can go wrong. Our team is always available to answer any questions or concerns you have. When you submit an official complaint, please make sure to include a brief summary of what has happened and your booking reference. Mail us at info@gp-travel.com We will answer within ten working days.